Frequently asked questions

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General

What does OK Launch do?

OK Launch is a set of tools designed to help you reclaim your time, hit your goals and achieve more – all in one place.

Each tool has been carefully designed by entrepreneurs for entrepreneurs and small business owners – from helping you set goals to making it easy to manage and invoice your customers.

How does OK Launch help me as an entrepreneur or small business owner?

OK Launch helps you focus on the tasks that matter – helping you achieve more.

In addition OK Launch saves you time by providing tools to handle some of the time-wasting things you do in your business right now, like invoicing and arranging meetings.

OK Launch also saves you money, since it provides lots of powerful tools for one low monthly subscription – it stops you have to buy multiple subscriptions and services in lots of different places.

How does OK Launch save me money?

OK Launch provides a whole range of powerful tools for one low monthly subscription, saving you hundreds every month.

OK Launch also acts as your business coach, helping you set goals and make progress towards them.

How much does OK Launch cost?

OKLaunch costs from just $23 per month, including all the features you need. You can cancel any time.

Can I cancel OK Launch?

Yes, you can cancel whenever you like. If you cancel in the first 30 days we’ll refund you in full. After that, we’ll cancel your account as soon as you tell us to.

How is support provided?

Support is provided via email, with a one-day turnaround. On our unlimited plan, support is available via email, phone and online chat.

Billing

How does OK Launch take payments?

We take payment using Stripe so you can be assured we’ll handle your payment in a secure way. You can choose between monthly or annual payment.

Can I cancel at any time?

Yes, you can cancel your plan at any time. Your account will remain live until you are next due to be billed. Bear in mind on an annual plan, your account may remind live for some time.

Can I get a discount if I pay annually?

Yes, you can get a great discount by purchasing your plan on an annual, rather than monthly, basis. Find out more on our pricing page.

Support

What support is available?

We offer full support from our dedicated team. On standard plans it’s via email, on unlimited plans it’s email, phone and live chat. In most cases your support request will be dealt with by the team of engineers who built OKLaunch so you can be assured of an expert response.

Is there a free trial?

Yes, you can start using OKLaunch for free and pay when you are ready. Remember you can cancel at any time in the first 30 days for a full refund. You can also cancel at any time, forever, with no penalty or charges.

Can I call you?

Not at the moment, because we work remotely and don’t have a call center. Please email us and if we need to speak to you to resolve your issue, we’ll call you.

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